Mentorship & Learning Support Policy

Plain-Language Summary:
Mentorship is central to your learning at Gratis University. This policy explains how mentors support you and how you can access help.

Purpose:
To provide structured mentorship and support that enhances learning outcomes.

Scope:
All students, mentors, and facilitators.

Policy Details:

• Each learner will be assigned a mentor or join an accountability pod during their programme.
• Monthly mentor office hours are mandatory touchpoints.
• Mentors must provide feedback on projects and help learners plan their next steps.
• Students may request additional support through the Student Helpdesk.

Contact Point: [email protected]

Version Control: Version 1.0 – Last Reviewed September 2025